Privacy policy

Privacy Policy

This website and associated mobile applications (collectively “Website”) are owned and operated by The Tessara Group LLC. We respect your privacy and understand that you have a right to know why we collect your personal information and what we do with it.  This Privacy Policy applies to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household (“Personal Information”) that we collect through our Website, as well as information we may collect offline. Personal Information may include, but is not limited to, identifiers, commercial information, internet activity, geolocation data, and inferences drawn from other personal information to create a profile about you. "Sensitive Personal Information" includes specific types of Personal Information such as government identification numbers, financial account details, precise geolocation data, racial or ethnic origin, religious beliefs, union membership, genetic data, biometric information, sexual orientation, or health information.

This Privacy Policy describes the type of Personal Information we collect from or about you and includes Personal Information you provide to us, Personal Information we obtain automatically through the use of various online tracking tools, and Personal Information we may obtain from third-party sources.

By accessing the Website, you acknowledge this Privacy Policy and agree to be bound by the terms hereof and any other terms or policies we post on the Website. If there is anything you do not understand, please email any inquiry to privacy@thetessaragroup.com. If at any time you do not agree to this Privacy Policy, please do not use the Website or provide us with any Personal Information.  

We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Website or emailing you notice of the changes. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. You can tell if this Privacy Policy has changed by checking the "Last Updated" date that appears at the end of this Privacy Policy. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof.

YOUR SECURITY  

We strive to keep your Personal Information private and safe. We take commercially reasonable physical, electronic, and administrative steps to maintain the security of the Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.

Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Website, any transmission of Personal Information is at your own risk. We cannot guarantee that such information will not be intercepted by third parties, and we will not be liable for any breach of the security of your Personal Information resulting from causes or events that are beyond our control, including, without limitation, your own act or omission, corruption of storage media, defects in third-party data security products or services, power failures, natural phenomena, riots, acts of vandalism, hacking, sabotage, or terrorism, and we are not responsible for unauthorized circumvention of any privacy settings or security measures contained on the Website.

YOUR RIGHTS

Various state laws provide you with certain rights in relation to your Personal Information. If you are a resident of any of those states, you may have the following rights:

The right to correct inaccuracies in your Personal Information
The right to request that we delete your Personal Information, subject to certain exceptions (e.g., when we have a legal obligation to maintain such information)
The right to obtain a copy of your Personal Information from us that would allow you to transmit the data to another company
The right to opt out of the use of your Personal Information for purposes of targeted advertising
The right to opt out of the use of your Personal Information for profiling purposes in furtherance of decisions that produce legal or similarly significant effects concerning you
The right to know the specific third parties with whom we share your Personal Information
The right to opt out of the sale or, under certain circumstances, the sharing of your Personal Information with third parties
The right to direct us to limit the use and disclosure of your Sensitive Personal Information to what is necessary to perform the services or provide the goods reasonably expected by an average consumer
The right to appeal any decision we make should we deny your request to exercise any of your privacy rights

We will not discriminate against you for exercising any of your privacy rights.

HOW TO EXERCISE YOUR RIGHTS

If you believe you are a resident of any state that has passed applicable laws relating to your privacy rights, please send your request to exercise any of these rights to us at privacy@thetessaragroup.com.  

If you wish to opt out of the sale or sharing of your Personal Information or to limit the use or disclosure of your Sensitive Personal Information, please email us at privacy@thetessaragroup.com.

INFORMATION WE COLLECT

We collect Personal Information in three ways. First, we collect Personal Information that you provide to us. Second, we collect certain Automated Information that may contain Personal Information when you use our Website. Third, we may collect Personal Information from public sources or from third parties that have obtained such Personal Information in compliance with applicable laws and have the legal authority to provide such Personal Information to us. We will only collect Personal Information that is adequate and reasonably necessary for the purposes described in this Privacy Policy.

Personal Information You Provide to Us

The Personal Information you provide to us is generally:
contact details including name, email, and telephone number

We collect Personal Information directly from you when you provide it to us. This typically occurs when you:

sign up for our email list
send us an email or other communication
contact us through our Website

Automated Information

We also collect information through automated means when you visit our Website, mainly by the use of cookies and other similar tracking technologies. Cookies are text files that contain small pieces of data that are sent to your browser when you visit our Website and collect certain information about you when you visit our Website, including Personal Information (“Automated Information”) such as:

the IP address of the device you use to connect to the Internet (which may include information about your geographic location)
the unique identifiers of your device
your browser characteristics
your device characteristics
your operating system
your language preferences
the websites you visited before coming to our Website or through which you were referred to our Website
information on actions taken by you on our Website
dates and times of your visits to our Website
the pages you accessed on our Website
interactions, inputs, and behavioral data

Most web browsers automatically accept cookies. If you do not wish to have cookies on your system, you can set your browser to refuse them. Please review the specific instructions from your browser in order to do this. However, please note that not accepting cookies may make certain features of our Website unavailable or difficult to view or use.

Third parties with whom we have a business relationship may also collect information via our Website through cookies, pixel tags, third party plug-ins, and other technologies in order to:

deliver our targeted advertisements to you across the Internet
provide us with analytical information about your visit to our Website
provide us with analytical information about your interactions with our Website and other websites and/or mobile applications

Information Obtained From Third Party Sources

We may also collect information about you from third party sources. We may obtain your Personal Information from our clients or other third parties in connection with our services for such parties. We may also obtain Personal Information about you from public sources, such as online search engines, real estate records, court records, and other such public records.

HOW WE USE THE INFORMATION WE COLLECT  

Most commonly we will use your Personal Information in the following circumstances:

To provide our products and services to you.
To communicate with you about our company, promotions, or other information we believe may be of interest to you – This includes responding to inquiries that you make, advising you of changes or updates to our Website or policies contained on the Website, sending you information about promotions or events, sending you information about other products or services, and sending you information about product updates.
To advertise our products and services to you – This may include serving targeted advertisements to you based on your previous purchases and interactions with our Website and developing and conducting our advertising campaigns.
To detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
To improve our Website and enhance our business – This includes troubleshooting issues we may have with the Website, developing new features, products, or services, and analyzing your interaction with our Website.
Where you have otherwise asked us to do so or consented to us doing so.
To perform a contract we have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your fundamental rights do not override those interests.
To comply with a legal or regulatory obligation – This includes cooperating with law enforcement and governmental authorities in response to valid subpoenas or other legal obligations.To improve, develop, and train machine learning and artificial intelligence systems, provided that such use complies with applicable data protection laws and is anonymized and/or aggregated to prevent identification of any individual person or entity.
To generate and use de-identified, anonymized, or aggregate data for various analytical or research purposes (“De-Identified Data”). De-Identified Data cannot reasonably be used to identify you. We will maintain and use De-Identified Data only in de-identified, anonymous, or aggregate form and will not attempt to re-identify such data, except as permitted by applicable law.

SHARING PERSONAL INFORMATION WITH THIRD PARTIES

We are committed to maintaining your trust and we want you to understand when and with whom we may disclose, sell, or share Personal Information. We do not share your Personal Information with any third parties except as set forth herein.

Affiliates: We may acquire or develop additional brands in the future. We may then share your Personal Information with our family of brands in order that we may promote their products and services to you. We may also share your Personal Information with our related companies, if any.

Other Individuals/Entities: We may disclose your Personal Information to outside individuals and/or companies that help us bring you the products and services we offer and to create, operate, and maintain our Website. For example, we may share your Personal Information with other companies or individuals in order to:

host our Website
host our mobile applications
manage a database of customer information;
distribute our marketing and other emails;
advertise our products to you;assist us with direct marketing and data collection;
provide data storage provide data analysis;
provide fraud prevention;
provide order fulfillment and/or delivery services; and
provide other services designed to assist us in developing and running our Website and maximizing our business potential.

Investors/Business Transactions: If we seek investors or go through a business transition, including but not limited to, a merger, acquisition by another company, or a sale of all or a portion of our assets, your Personal Information may be shared as part of the negotiation of the transaction and will likely be among the assets transferred in the event of a sale or partial sale of our assets.

Law Enforcement/Court Actions/Fraud Prevention: We may also disclose or share your Personal Information with other companies or individuals when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of users of the Website or the public.You may send us a request for the categories of third parties with whom we share your Personal Information if you are a resident of a state that requires we provide that information to you by emailing us at privacy@thetessaragroup.com.

OTHER WEBSITES

Our Website may contain links or references to websites operated by third parties, including social media companies, or you may have come to our Website using a link found in another website. This does not mean that we endorse these websites or the goods or services they provide. We do not make any representations or warranties about any website that may be linked to the Website. Such other websites are independent from us, and we have no control over, or responsibility for, their information, products or activities. Our privacy practices may differ from those of these other websites. If you provide Personal Information at one of these third party websites, you are subject to the privacy policy of the operator of that website, not our Privacy Policy. Please make sure you understand the other website's privacy policy before providing such website with any Personal Information.

If you use a third-party website or mobile application to access our Website or your account on our Website, your activities on such third-party sites or apps are governed by the privacy practices of those sites or apps. The privacy policies of other sites and apps may differ significantly from ours, and we have no control over the operation of those sites or apps or the manner in which they collect, store, or process data.

YOUR CHOICES ABOUT HOW WE USE YOUR INFORMATION AND OPTING OUT

There are ways by which you can control how your Personal Information is used.

Tracking  

You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. Please visit your specific browser’s instructions for doing this. The “Help” function on most browsers contains information on how you can set your browser to notify you before accepting cookies, or you can disable them entirely. If you use more than one browser, you will need to change each browser’s settings in order to refuse cookies.

Email Marketing

If you do not wish to receive our email marketing, you may opt-out by checking the relevant box when we collect your information, logging into your account to update your preferences, or clicking on the “unsubscribe” link found in emails we send to you.

Please allow up to ten (10) business days for changes to your email preferences to take effect. During that time, you may continue to receive email communications from us that were already in process. Opting out of receiving our communications will not affect your receipt of service-related communications, such as payment confirmations and delivery status updates, if we have a data breach, or other such communications for which we have a legal obligation to inform you and/or to prevent fraud or harm to our Website, our business, and/or third parties.

Analytics

Google

Our Website uses Google Analytics, a web analysis service of Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (“Google Analytics” or “Google”). You can learn more about Google Analytics here: https://marketingplatform.google.com/about/analytics/. Google Analytics employs cookies that are stored to your computer in order to facilitate an analysis of your use of our Website. The information generated by these cookies, such as time, place and frequency of your visits to our Website, including your IP address, is transmitted to Google’s location in the US and stored there. Google Analytics also uses electronic images known as web beacons (sometimes called single pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Website are used.

Google may transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will not associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our Website.

Google Analytics also offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage. You can find additional information on how to install the browser add-on referenced above at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

DISCLOSURE FOR LEGAL PURPOSES  

You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we are legally required to do so. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Website, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.

CHILDREN  

We do not knowingly permit persons under 16 years of age to use the Website, and we do not knowingly collect, use or disclose Personal Information from anyone under 16 years of age. If we determine upon collection of Personal Information that a user is under this age, we will not use or maintain their Personal Information without the parent/guardian's consent. If we become aware that we have unknowingly collected Personal Information from a child under the age of 16, we will make reasonable efforts to delete such information from our records.

CONFIDENTIAL INFORMATION

We do not want you to send to us any confidential or proprietary information through email or otherwise. Any information, materials, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.

DELETION OF YOUR PERSONAL INFORMATION

You may request that we delete your Personal Information from our database and the databases of any other parties with whom we shared your Personal Information by emailing us at privacy@thetessaragroup.com. We will not delete your Personal Information if we have a legal obligation to maintain such information. To the extent your Personal Information has been incorporated into De-Identified Data, such information is no longer considered Personal Information.

ASSIGNMENT  

We may freely assign this Privacy Policy or any of our rights and/or obligations hereunder to any successor.

NOTIFICATION OF MATERIAL CHANGES TO THIS PRIVACY POLICY

We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Website. We will provide notice of any material changes to this Privacy Policy by posting the updated Privacy Policy on our Website, and if you have provided us with your email address, by sending an email to you. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. Your continued use of the Website following the posting of any amendment, modification or change shall constitute your acceptance thereof. You can tell if this Privacy Policy has changed by checking the “Last Updated” date that appears at the end of this Privacy Policy.

CONTACT

If you have any questions about your privacy or security at the Website, or wish to update your Personal Information, please send an email to privacy@thetessaragroup.com.  

 
DATE LAST UPDATED: November 25, 2025