Privacy policy

Privacy Policy

Last updated October 2025
Thank you for visiting our privacy and cookies policy. We hold your privacy in high regard and are dedicated to safeguarding your personal data. This document outlines how we manage your personal data when you navigate our website at www.thetessaragroup.com and explains your privacy rights as well as the legal protections afforded to you.

Who we are
We are Tessara Group Limited, a company registered in the United States, with our principal office located in New York. References to "we," "us," or "our" in this policy mean Tessara Group Limited.
If you have questions or concerns about this Privacy Policy or our handling of your personal information, you can contact us by emailing www.thetessaragroup.comand addressing your inquiry to our Privacy Contact Person.

Information we collect
We collect several types of information, including:Identity and Contact Information such as your name, email address, phone number, and mailing address.Payment and Transaction Information including billing details and payment card information if you make purchases or pay for services.Technical Information such as your IP address, browser type, device information, and operating system when you interact with our website.Usage Information including information about how you use our website, pages visited, time spent, and links clicked.Profile and Preference Information such as your preferences, feedback, survey responses, and communication choices.Marketing and Communication Information such as your preferences for receiving updates or offers from us.We may also collect aggregated or statistical data that does not identify you individually. We do not knowingly collect sensitive personal information or data about individuals under the age of 13.

How we collect information
We collect information in the following ways:Directly from you when you fill out forms, sign up for services, make a payment, contact us, or otherwise interact with us.Automatically when you visit our website, through the use of cookies, web beacons, and similar technologies that track your browsing behavior.From third parties such as analytics providers, payment processors, and publicly available sources like business directories or social platforms, if applicable.

How we use your information
We use your personal information to:Provide our services and process transactionsCommunicate with you about our services, updates, or changesRespond to your inquiries and offer customer supportCustomize your experience on our websiteImprove the performance and functionality of our websiteSend you marketing communications, if you have not opted outComply with legal obligations or enforce our terms and policies
We only use your information in ways that are consistent with your relationship with us and in line with U.S. laws and general privacy principles.
When we are required to comply with a legal obligation.

Marketing Communications
If you have provided your contact information and have not opted out, we may send you marketing messages about our services or promotions. You may unsubscribe from these communications at any time by following the instructions in the emails or contacting us directly.We do not sell your personal information to third parties. We also do not share your data with others for their own marketing purposes unless you have given us explicit consent.

Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your user experience and gather information about how our website is used. These technologies help us understand user behaviour, track performance, and remember preferences.Cookies we use may include:Essential cookies that allow core website functionalityPerformance cookies that help us measure and improve site performanceFunctional cookies that remember your preferences or settingsTargeting cookies that may be used to deliver personalized content or adsYou can adjust your cookie preferences through your browser settings. Disabling cookies may limit some features of the website.

Sharing of Personal Information
We may share your personal information in the following circumstances:With service providers and contractors who perform services on our behalf, such as web developers, hosting providers, and payment processorsWith business partners or collaborators as needed to fulfill services we provide to youWith legal or regulatory authorities if required by law or in response to a legal requestIn the event of a business transaction such as a merger, acquisition, or asset saleTo protect our rights, safety, or property, or that of othersAll third parties are expected to safeguard your personal data and use it only for the purposes we specify.

Children’s Privacy
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal data from children. If you believe we may have collected information from a child under 13, please contact us immediately.

Data security
We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or loss. These measures include access controls, encryption where appropriate, and secure storage systems.We restrict access to personal data to employees, contractors, and agents who need it to perform business functions, and who are subject to confidentiality obligations.Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure. We encourage you to take precautions when transmitting personal information online.

Data retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.We may keep your information longer if required to resolve disputes, enforce our agreements, or protect our legal interests. When we no longer need your data, we securely delete or anonymize it.

Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. While New York currently does not have a broad state privacy law, we respect user rights where applicable.If you wish to:Access the personal data we hold about youCorrect inaccuraciesRequest the deletion of your dataWithdraw consent to marketingAsk questions about how your data is usedYou may contact us at caroline@thetessaragroup.com.We will respond to all legitimate requests within a reasonable timeframe, and may ask for identity verification to ensure your data is protected.

California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to request access to, correction of, or deletion of your personal information, and the right to opt out of the “sale” or “sharing” of your personal data.To exercise your California privacy rights, please contact us at the email above. We will not discriminate against you for exercising your rights under California law.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically. The date of the latest update will always appear at the top of the page.

Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact: Caroline Greenwald: caroline@thetessaragroup.com